Legal
The terms and conditions that govern your engagement with Crown Building and the services we provide.
Last updated: April 2026
1. Introduction & Agreement to Terms
These Terms & Conditions (the "Terms") form the basis of your engagement with GLO Investments Ltd, trading as Crown Building, a company registered in England and Wales under number 08649526 (the "Company," "we," "us," or "our"). By engaging our services, accepting a quotation, or commencing work, you agree to be bound by these Terms. If you do not agree to any part of these Terms, you should not proceed with our services.
These Terms apply to all services provided by Crown Building, including but not limited to new builds, refurbishments, conversions, and specialist facilities. In the event of any conflict between these Terms and any other document, these Terms shall prevail unless expressly stated otherwise in writing.
2. Services
Crown Building provides full scope building and construction services. The precise scope of work shall be defined in the project specification, quotation, and any contract document agreed between the parties. Our services may include design input, project management, procurement, construction, and aftercare, as outlined in the specific engagement letter.
We reserve the right to recommend amendments to designs, specifications, or programmes where we believe this will improve project outcomes, quality, or delivery. All recommendations shall be made in writing and are subject to your approval before implementation.
3. Project Engagement & Quotations
Quotation Validity: All quotations are valid for 30 days from the date of issue, unless otherwise stated. Quotations are subject to market conditions and may be revised if circumstances change materially during this period.
Project Specifications: Your project is unique. We work from detailed specifications, drawings, and briefs provided by you or your architect. We are not responsible for design decisions, architectural compliance, or planning approval unless expressly agreed in writing.
Site Conditions: Our quotations are based on the site conditions visible at the time of inspection. Should unforeseen conditions be discovered during works (including structural defects, contamination, or utilities), these may result in variations to cost and programme, discussed and agreed in writing before proceeding.
Acceptance of Quotation: Acceptance of our quotation constitutes an offer to enter into a contract. A binding contract is formed when we issue a written confirmation of acceptance or commence works, whichever is earlier.
4. Payment Terms
Stage Payments: Unless otherwise agreed, fees are invoiced in stages aligned to project milestones or on a monthly basis. Payment is due within 30 days of invoice date. Early payment discounts may be offered in writing.
VAT: All fees are exclusive of Value Added Tax (VAT) unless stated otherwise. VAT is charged at the applicable rate and shall be added to invoices in accordance with HMRC regulations.
Late Payment: Payment not received within 30 days of invoice date will be subject to statutory interest charges and may result in suspension of works. We reserve the right to recover reasonable costs of debt recovery, including legal fees.
Deposit & Mobilisation: A deposit or advance payment may be required before commencing works to cover mobilisation, procurement, and site setup. This will be specified in the quotation or contract.
5. Intellectual Property
All drawings, specifications, designs, reports, and documentation prepared by Crown Building (or our appointed consultants) remain our intellectual property unless expressly assigned in writing. You may use these documents for the purpose of the project only. Reproduction, distribution, or use beyond the agreed scope without our written consent is prohibited.
Where we incorporate third party designs, materials, or methodologies, intellectual property rights remain with the respective owners. We warrant that our use of such materials does not infringe third party rights.
Upon full payment and project completion, you are granted a limited licence to use project documentation for maintenance, record keeping, and future reference purposes only.
6. Confidentiality & Discretion
Crown Building treats all client information with the strictest confidence. Information relating to your project, budget, timeline, and personal circumstances is confidential and will not be disclosed to third parties without your express written consent, except where required by law or to our professional advisors.
We may use anonymised project information for case studies, portfolio examples, or industry purposes, unless you request otherwise in writing.
Our staff are bound by confidentiality obligations. We implement appropriate security measures to protect your data from unauthorised access, loss, or disclosure.
7. Liability Limitation
Professional Services: Crown Building provides building services to professional standards and stands behind our work. We warrant that our work will be carried out in a professional and workmanlike manner.
Your Responsibility: You are responsible for ensuring that your brief, specifications, and instructions are accurate, complete, and comply with all planning, building regulations, and other legal requirements. We rely on information provided by you and your advisors. We are not responsible for design deficiencies, planning non compliance, or regulatory issues arising from your instructions.
Liability Cap: Except in cases of death, personal injury, fraud, or wilful misconduct, our total liability to you under these Terms shall not exceed the total fees paid for the services in question in the 12 months preceding the claim.
Exclusions: We shall not be liable for indirect, consequential, or loss of profit damages, however arising. This includes business interruption, loss of revenue, or reputational damage.
8. Dispute Resolution
Governing Law: These Terms are governed by and construed in accordance with the laws of England and Wales. The parties irrevocably submit to the exclusive jurisdiction of the English courts.
Dispute Procedure: If a dispute arises, the parties shall first attempt to resolve it through good faith negotiation between senior representatives. If negotiation fails, the matter may be referred to adjudication under the relevant construction industry scheme (typically the Scheme for Construction Contracts) or to mediation before legal proceedings.
Timeframe: Any legal claim must be brought within six years of the date of the alleged breach, or as otherwise limited by statute.
9. Data Protection
Crown Building is a data controller under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. We process personal data (including names, contact details, and project information) only for the purpose of delivering our services, managing your engagement, and complying with legal obligations.
Your Rights: You have the right to access your personal data, request corrections, object to processing, or request deletion, subject to legal requirements. Requests should be made in writing to enquiries@crown-building.com.
Data Retention: We retain project data for the duration of the engagement and for seven years thereafter for legal and compliance purposes, unless longer retention is required by law.
Third Parties: We may share data with subcontractors, consultants, and legal advisors as necessary to deliver the project. All third parties are bound by confidentiality and data protection obligations.
10. Amendments to These Terms
Crown Building reserves the right to amend these Terms at any time. Material amendments will be notified to you in writing. Your continued engagement with our services constitutes acceptance of amended Terms. These Terms were last updated in April 2026.
11. Contact
If you have questions about these Terms, or if you wish to raise a concern or dispute, please contact us:
Crown Building
Unit 324-B, The Wenta Business Centre
Colne Way, Watford
Hertfordshire WD24 7ND
020 3675 3999
enquiries@crown-building.com
Crown Building is a trading name of GLO Investments Ltd, a private limited company registered in England and Wales, company number 08649526. Registered office: 5 North End Road, London NW11 7RJ. VAT registration number GB192 5629 80.